Cabji FAQ — All your questions, answered here

No. Each mobile number or email address can only be used to create one account. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number or email. Verify the OTP, then set a new password. The entire process takes just 2-3 minutes.

KYC is not required for standard registration. However, for large withdrawals or account verification purposes, you may be asked to submit a photo of your national ID or passport. This is to keep your account secure.

Yes. To delete your account, contact the support team. Before doing so, make sure to withdraw any remaining balance, as deleted accounts cannot be recovered.

To register on Cabji, you must be at least 18 years or older Yes, this is required. Account registration is strictly prohibited for anyone under 18, and any account found to be in violation will be permanently closed.

Cabji supports multiple payment methods:

• Mobile Banking
• E-Wallet
• Bank Transfer / Net Banking
• Cryptocurrency (on selected options)

Deposits via all methods are generally credited instantly or within a few minutes.

The minimum deposit on Cabji depends on your chosen payment method. For mobile banking, the minimum is kept very low so anyone can get started easily. Check the deposit page for the latest limits.

First, wait 15 minutes — some payments may take a moment to process. If the balance still has not appeared, contact our support team with the payment reference number, amount, and time. Most issues are resolved within 1–2 hours.

Cabji does not charge any fees on deposits. However, your payment provider (mobile banking or bank) may apply their own transaction charges. This is entirely at the provider's discretion.

Most Withdrawal Requests Within 24 hours processed. Mobile banking and e-wallet transfers are typically even faster. Bank transfers may take 1–3 business days.

Yes, withdrawals are subject to daily and monthly limits. These vary depending on the payment method and your account tier. Accounts with completed KYC verification generally receive higher limits. Check the withdrawal page for the latest limits.

The reason for rejection is usually communicated by email. Common reasons include: unmet bonus wagering requirements, unverified account, or exceeded limits. Contact our support team for full details.

Cabji generally does not charge withdrawal fees. However, the payment network may have its own charges. For fee details on a specific method, check the withdrawal page or contact our support team.

On Cabji Register After completing registration, the welcome bonus is automatically credited on your first deposit. No separate application is needed. Check the promotions page for the latest bonus offers and terms.

No, bonuses cannot be withdrawn directly. To withdraw bonus funds, you must first meet the applicable Wagering Requirement, which is typically 3–30 times the bonus amount. Full terms and conditions are stated in each individual bonus offer.

When you receive free spins, they will appear in the "Bonus" section of your account. Go to the designated slots game and activate your free spins from there. Free spins typically expire within 7-14 days, so any unused spins will be forfeited after that period.

Every bet on Cabji earns you loyalty points. Once you accumulate enough points, you can convert them to cash, free bets, or special rewards. Visit the promotions page for full details.

Cabji regularly offers reload bonuses, daily cashback, and weekly promotions. Availability and terms may change from time to time. Check the promotions page regularly for the latest offers.

Cabji offers over a thousand games:

• Slot Games — classic, video & jackpot slots
• Live Casino — baccarat, roulette, and poker with real dealers
• Fish Games — the most popular shooting game in Bangladesh
• Sports Betting — cricket, football, tennis, and much more
• Esports — Bet in online gaming tournaments

RTP is the long-term average payout rate of a game. For example, a 96% RTP means that for every BDT 100 wagered, the average return is BDT 96. On Cabji, the RTP for each slot and game is listed in that game's information section.

Yes, cabji offers live betting. You can place bets in real time while watching live odds during a match. Live betting is available for cricket, football, and other major sports.

Yes. Nearly all cabji games run fully in a mobile browser. You will have a smooth experience on both Android and iOS, with no separate app download required.

Yes. cabji uses 256-bit SSL encryption — the same level of security as a bank. Your personal information, payment data, and login credentials are never shared with any third party.

Change your password immediately and notify the support team. End any active sessions on other devices. If needed, contact support to request a temporary account lock.

Go to the "Responsible Gaming" section in your account settings to submit a self-exclusion request. Choose any duration from 30 days to permanent. The exclusion will take effect within 24 hours of your request. For more details, Responsible Gaming See page.

Go to "Responsible Gaming" in your account settings to set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.

The Cabji support team provides free assistance 24/7. Responsible Gaming page for detailed information and support options. Seeking help is a sign of strength, not weakness.

A cooling-off period is a voluntary break from gaming — ranging from 24 hours to 6 weeks. Your account will be locked during this time. You can apply through your account settings or by contacting our support team.